Privacy Policy
1. Introduction
Welcome to Tech Commart! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://techcommart.site and use our services. By accessing or using our services, you agree to the terms outlined in this policy.
Tech Commart is the data controller of your personal data. We have adopted this Privacy Policy to determine how we process the information collected by our website and services, and why we must collect certain personal data about you. We are committed to protecting your personal data and ensuring its confidentiality and security.
2. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, and other details you provide when contacting us, signing up for our services, or making a transaction.
Device Information: When you visit our website, we automatically collect information such as your web browser, IP address, time zone, and some installed cookies on your device.
Usage Data: We collect information about the individual web pages or products you view, the websites or search terms that referred you, and how you interact with the website.
Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.
3. Why We Process Your Data
Our top priority is customer data security. We process only the necessary data to maintain our website and services. The information collected is used for the following purposes:
To provide, operate, and maintain our website and services.
To improve and personalize user experience.
To respond to inquiries, customer service requests, and support needs.
To send marketing and promotional materials (only with your consent).
To analyze website traffic and performance through statistical data.
To comply with legal obligations and prevent fraudulent activity.
Users can visit the website without providing personal data. However, certain features, such as newsletter subscriptions or contact forms, may require personal details. Users who do not wish to provide personal data may not be able to access some services.
4. Your Rights
If you are a European resident, you have the following rights regarding your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights related to automated decision-making and profiling.
If you wish to exercise these rights, please contact us at the email provided below. Additionally, if you are a European resident, we note that your data may be processed to fulfill contracts (e.g., service agreements) or for our legitimate business interests. Please be aware that your data may be transferred outside of Europe, including to Canada and the United States.
5. Third-Party Links & Services
Our website may contain links to third-party websites that are not owned or controlled by Tech Commart. We are not responsible for their privacy practices. We encourage users to read the privacy policies of any third-party services they interact with.
Additionally, we may use third-party services such as Google Analytics, Meta Pixel, or Bing Ads for marketing and analytics purposes. These services have their own privacy policies, which we recommend reviewing.
6. Data Security & Retention
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Legal Disclosure
We may disclose your personal information if required by law or in good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of Tech Commart.
Prevent fraud or security threats.
Protect the personal safety of our users or the public.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are made constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
📧 Email: info@techcommart.site
📍 Address: 231 Patriots Place, Woodstock, VA 22664
Refund and Cancellation Policy
At Tech Commart, we offer digital social media marketing services, including campaign management through Google Ads, Bing Ads, and Meta Ads. As our services are delivered online, we have a structured refund and cancellation policy to ensure clarity and fairness for our clients.
Service Delivery Timeline
All digital marketing services will be provided within 1-7 days from the date of order confirmation. The exact delivery timeline depends on the complexity of the service purchased and the client’s specific requirements.
Refund Policy
Our goal is to provide the highest level of service to our clients. We strive to deliver quality marketing solutions that align with your business objectives. However, refunds may be granted under the following circumstances:
Eligible Refund Scenarios:
Non-Delivery of Services: If you have not received the agreed-upon services within the specified delivery timeline due to an error on our end, you may request a refund within 30 days of the purchase date.
Service Not as Described: If the delivered service significantly differs from what was outlined at the time of purchase, you may be eligible for a refund. Clear documentation and evidence must be provided within 30 days of service delivery.
Technical Errors: If an unexpected technical issue prevents us from delivering the service as promised, we will attempt to rectify the problem within 72 hours. If we are unable to resolve the issue, a refund may be issued.
Duplicate Payments: If you were mistakenly charged multiple times for the same service, a full refund for the duplicate transaction will be processed.
Non-Refundable Situations:
Change of Mind: Refunds will not be issued for a change of mind or dissatisfaction without valid service-related issues.
Completed Services: Once a social media campaign or ad service has been fully executed, refunds will not be provided.
Failure to Provide Required Information: If the client does not provide necessary access, ad content, or other essential information required to execute the service, the refund request will be denied.
Partial Work Acceptance: If the client has approved part of the work or has received initial results from a campaign, a full refund will not be issued.
Cancellation Policy
Clients may cancel an order before service execution begins. If work has already started, cancellations may not be eligible for a full refund.
Subscription-based services must be canceled at least 7 days before the next billing cycle to avoid being charged for the next period.
To request a cancellation, please contact us at info@techcommart.site with your order details.
Processing Time for Refunds
If a refund is approved, it will be processed within 30 business days and credited back to the original payment method used at the time of purchase.
Contact Us
For refund or cancellation requests, please contact us at: Email: info@techcommart.site
Website: techcommart.site
We are committed to providing high-quality services and ensuring client satisfaction. If you have any concerns, please reach out, and we will do our best to resolve them efficiently.